Bilingual Customer Service Representative - Facility Maintenance / Property Management

Sudbury, ON

About Us:

We are a leading Canadian integrated facility maintenance service provider. Our clients are Canada’s largest financial, property management, and retail companies who utilize our services for national reactive and scheduled maintenance and repairs. We offer a streamlined national solution for billing and reporting, and top-tier service.

As we continue to grow, we are on the lookout for a passionate Bilingual Customer Service Representative to contribute to our success story.

About the position:

We are currently searching for a Bilingual Customer Service Representative to be part of our dynamic team. This person will report to our Account Manager and work as a part of a team to deliver great service to our large enterprise clients.

Training is preferred(not required) in the office in Milton, Ontario  but everything else is Work From Home!

A regular day for you would look like this:

• Creating Forms
• Managing Dispatch of Vendors
• Responding to Service Calls
• Sourcing External Contractors
• Preparing Quotes for Clients

Must-haves!

• Completion of High School Diploma
• Bilingual in English and French
• Excellent communication and problem-solving skills
• Ability to work under pressure and meet deadlines
• Computer savvy – experience using MS Office
• Clear criminal background check
• Experience working in Property Management or Facility Maintenance is a big plus!!!

Why Work Here:

• This position can be performed entirely from home (in Canada!). We do however prefer training in the office in Milton, Ontario
• Required to work 37.5 hours a week Mon-Fri, 8:30 am to 5:00 pm
• Start time is flexible just ask.
• Job Type: Permanent, Full-time

Pay: $45,000.00-$55,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• Work from home
• Company events

Our Values:

• One Team Mindset
• Respect, Trust, and Integrity
• Service Obsessed
• Continuous Improvement