Clerk

Thunder Bay, ON

JOIN OUR TEAM AND HELP LEAD WITH CARE, COMPASSION AND COMMITMENT!

ABOUT THE ROLE

Reporting to the Supervisor – Nutrition & Food Services, the Clerk Typist is responsible for coordinating and maintaining accurate client diet information within the food service management system while supporting safe meal service delivery. This role handles reception and clerical duties, serving as a key communication link between clinical units, dietitians, and food service staff. Key responsibilities include ensuring precision in diet orders and client data entry, recognizing that inaccuracies can lead to serious safety risks such as allergic reactions or adverse clinical outcomes and facilitating seamless information flow to promote patient safety and operational efficiency in Nutrition & Food Services.

HIRING DEADLINE: APR 28, 2026 

Applications will continue to be accepted until the position is filled. However, consideration of submissions after the deadline will be at the organization's discretion. Applicants are encouraged to apply by the Hiring Deadline.

This posting is for a newly created position within the organization.

COMMITMENT TO DIVERSITY

At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG.

By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future.

St. Joseph's Care Group is committed to providing reasonable accommodations to applicants with disabilities in our job application and hiring process.

WHAT YOU BRING

Education/Experience:

• Diploma in office administration or related program
• Clerical experience, preferably gained in a healthcare setting
• Background in nutrition or comparable relevant experience

Skills/Abilities:

• Exceptional attention to detail with a high level of accuracy in data entry and record management
• Ability to work in a fast-paced, time-sensitive environment with competing priorities and deadlines
• Strong critical thinking and problem-solving skills, including the ability to identify discrepancies and escalate appropriately
• Ability to understand and apply clinical diet terminology and dietary restrictions
• Demonstrated ability to maintain accuracy under pressure with frequent interruptions
• Strong organizational skills, with ability to manage high volumes of information accurately and with minimal errors
• Demonstrates a high level of accountability and reliability
• Ability to communicate effectively and concisely, both orally and in writing
• Ability to establish and maintain effective working relationships
• Ability to work as a team member as well as independently
• Ability to use independent judgment and maintain confidentiality of records, actions, and information
• Excellent computer skills including proficiency in Microsoft Word and Excel
• Ability to be flexible and follow direction from various program staff
• Ability to prioritize and organize day-to-day functions of the office to meet deadlines, noting the work is varied and often done for several different disciplines
• Demonstrates tact, good judgment, demonstrated ability to establish good interpersonal relationships
• Demonstrated regular attendance at work

Asset:

• Experience working with food service management software systems (ie. Computrition)
• Familiarity with therapeutic diets and/or IDDSI standards

Conditions of Employment:

• This position shall be conditional upon a satisfactory Criminal Record & Judicial Matters Check (CRJMC) where indicated, to ensure the absence of relevant criminal convictions.
• Able to meet job requirements, including extended sitting, standing, stair climbing, and similar physical tasks

WHY JOIN ST. JOSEPH'S CARE GROUP

St. Joseph's Care Group (SJCG) offers a meaningful career for those seeking to make a difference in health care. As a leading provider of complex care, rehabilitation, long-term care, and mental health and addiction services, SJCG is recognized for its commitment to high-quality compassionate, and people-centred care.

Experience a rewarding career and lifestyle you’ll love at the heart of Thunder Bay! Here’s what awaits you when you join our team:

• Enjoy a Competitive, Forward-Thinking Compensation Package: We offer salaries and benefits that recognize your talent and dedication.
• Secure Your Future: Become a member of the Healthcare of Ontario Pension Plan (HOOPP) – our organization will contribute $1.26 for every $1 you invest in your pension, ensuring a strong, stable retirement for your future.
• Make Your Move Easier: We provide relocation assistance to help you settle in (some conditions apply).
• Thrive in a Supportive Team: Grow your career and make meaningful contributions alongside dedicated and passionate colleagues.
• Commitment to Diversity: We are proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and talents of every team member.
• Advance Your Skills: Access ongoing professional development, advanced education, and a tuition loan program.
• Continuous Improvement: We foster a culture where every team member is empowered to identify opportunities for improvement and share ideas.
• Prioritize Your Wellbeing: Take advantage of comprehensive wellness initiatives and access to an Employee & Family Assistance Program.
• Shape the Future: Get involved in research and teaching initiatives that make a real difference.
• Be Recognized and Rewarded: Benefit from employee recognition, discount, and referral programs.
• Live Where Adventure Meets Opportunity: Nestled on the stunning shores of Lake Superior, Thunder Bay offers the perfect blend of vibrant city life and breathtaking outdoor escapes.

APPLICATION INFORMATION

All job postings will follow the requirements outlined in the applicable collective agreement or the Terms & Conditions of Employment. If the job is not filled through this process, the posting will remain on our external site until the position is successfully filled.

Applicants who are part of the bargaining unit will be given priority consideration as set out in the relevant collective agreement. It is the applicant's responsibility to clearly demonstrate that they have the skills required for the position they are applying for.