Technical Support Associates

London, ON

We are currently hiring Technical Support Associates

Wage: $16.50/hr

This role will be a work from home position


Your Responsibilities:

  • Answering incoming calls and inquiries
  • Resolving questions via email support
  • Provide answers and information to customers in a timely manner
  • Ensure that information given to customers are accurate and properly explained
  • Resolving troubleshooting issues and solving technical problems
  • Filling out required documents when  dealing with customers


Qualifications needed

  • Good command of the English language
  • High school education
  • Good language skills
  • Computer and Technology literate
  • Good communication
  • Customer Focused
  • Professional phone manner
  • Legally allowed to work in Canada  


Incentives working for us

  • Industry competitive pay rate
  • Employee referral program
  • Bonus opportunities
  • Company offered discounts
  • Continued career development
  • Paid Training


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